FAQ

Frequently asked questions

How much will it cost to ship my order?


Your order is based on weight and location. Please visit your shopping cart to see the total shipping cost before purchase. All order over $100 ship free in the US.




When will my order ship?


As soon as your purchase is complete, please allow 5-10 business days to ship.




How will I know my order has shipped?


You will recieve an email notification confirming shipment.




What is Aubergine's return policy?


If you are not satisfied with your purchase please ley us know right away. We will do our best to exchange or refund. Please note we ask that you leave your tags on and unused ou unworn. Please see return policy for complete details.




If I mail in a return, when will I receive my refund?


Once the product is recieved, a refund will be submitted in 1-2 business days.





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